This is a prestigious hotel located on the fringe of Adelaide’s CBD. But it is in need of the obligatory half century facelift.
The first room the front desk agent put us in was ripped straight from the 1970’s, khaki green bathroom tile and all.
It was not completely terrible, it would have sufficed. But not by Hilton standards.
This was definitely the room they reserved for third party online bookings. But that is no excuse. Every customer is the same, no matter how much they paid.
So we went back to the front desk, complained and asked for an upgrade. And she was gracious enough to give it to us.
Now that is more like it.
The best thing about Hilton is the beds. They are plush and comfortable, always. From Memphis to Adelaide to Hawaii this has always been the case. When I see that Hilton striped linen, I get excited.
This is the type of hotel that is suitable for business people and corporate gigs.
And there are still a few fine details that have not been upheld, which should be rectified, given that this is a 5 star hotel.
Like no toilet paper tuck…
And shabby towels…
But it is comfortable, and clean and has nice enough amenities to make you feel refreshed and rejuvenated. Ultimately, that trumps the finicky little things.
- Close to the CBD, Adelaide Central Market and Chinatown
- Upscale toiletries by Peter Thomas Roth, a skincare bigwig
- The renovated room had a nice bathroom
- It has a gym, sauna and pool, but they are looking a little bit old fashioned
- Restaurant in the lobby
- No free wifi in the room, only in the lobby
- No free parking
- No free breakfast
- The hotel needs updating
So next time you are not satisfied with your hotel room, ask for an upgrade.
You just might get it.
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