The Schaller, whilst visually impressive, does not live up to its full potential.
With its kitschy communal spaces, vibrant artwork and modern decor it is a wonderful space to be in, but certain facets hold it back.
Firstly the staff are young, inexperienced and unwelcoming. The guest feels like a burden on them. They are not knowledgable about the amenities and generally seem like they don’t want to be there.
The rooms are cramped. Even though I love the concept and the few touches of quirkiness like the pillowcase, for the most part the room feels smaller than the proverbial tuna can.
Most importantly, where are the slippers? Where are the robes?
It lacks those certain luxuries that most hotels have. In The Schaller’s defence, they do market themselves as a studio, and call their rooms workspaces, so you know it is going to be a little less extravagant and a whole lot more artistic.
In terms of cleanliness, the housekeeping staff we encountered were subpar. There was no vacuuming. The dirty cutlery was simply wiped down with a sanitising solution (we would have preferred it to be immersed in soapy water and cleaned with a sponge, in this case, ignorance is bliss), and as if we need another sanitary bag!
Bendigo is a beautiful little country town located north of Melbourne, and it is known for it’s wine. We visited the wonderful Bendigo Art Gallery there, and appreciated the charm and historic buildings around the city. We also took in some interesting music performances, as the Bendigo Blues and Roots Festival was taking place during our stay, with live concerts in multiple venues.
We are glad we stayed here. But we wouldn’t return in a hurry!
- Tasty and beautifully displayed birthday cake and personalized note upon arrival
- Modern space and decor
- Rooms have a microwave and espresso pod coffee machine
- Art books and Mark Schaller’s colourful art around the hotel
- The communal spaces in the lobby are nice to relax in or eat in
- Nice cafe in the lobby
- TV with FOXTEL (cable)
- Gym on site
- Laundry facilities available
- Rooms are tiny! The suite we chose (Queen) was more suited for a solo traveller than two of us
- Customer service and housekeeping staff were subpar
- It is right next to a hospital. Watching patients walking around outside in their disposable robes is not the best look for a modern hotel
- Not very close to any supermarkets or convenience stores that we can recall
For more information, click here.
This is NOT a sponsored post, yet. We wish it were!